Frequently Asked Questions (FAQs)
Of course! Often, homeowners try to communicate directly with their lenders without fully understanding the program, ultimately disqualifying themselves for one reason or another.
These relief programs are also intentionally designed to make it difficult for homeowners to receive the help they need and encourage them to give up on the process.
No matter the reason for your previous denial, we can still help you find available programs.
Successfully modifying your own loan can be a difficult and tedious task. Without professional assistance, you are more likely to experience difficulties due to changing submission guidelines, unwilling or challenging underwriters, or incorrect document submissions.
While every situation is different, you may only get one chance to apply for the relief program. You may be putting your finances at risk by starting the process on your own. You need an advocate who has your best interests in mind.
Banks are in the money-making business and strive to maximize their profits. They have implemented systems to discourage homeowners from seeking relief and enforce them by bringing in attorneys and in-house experts.
You are not the bank’s priority. Institutional investors who hold the promissory note actually own mortgages, so banks only have contractual obligations to the investor. They will prioritize the interest of the investor over the homeowner to maximize their profits.
Lenders will likely discourage homeowners from seeking help so they can maximize their earnings from your mortgage. They may permanently reject your application or intentionally stall you for months to rack up extra fees. In the end, you might end up with a denied application or a temporary program that doesn’t provide a long-term solution.
We advocate for all our customers to protect them from predatory lenders. We enforce all government guidelines and regulations to ensure that you get the results you deserve.
Yes! Our customers are our number one priority, so we don’t want you to keep struggling with negative equity or high interest rates or payments. One of our professionals can evaluate your case and help you reapply to get the help that you need.
Thanks to federal laws surrounding COVID-19, banks must offer relief programs for homeowners who meet the qualification criteria. These guidelines are enforced on both federal and state levels, so all banks must adhere to the rules and provide relief to struggling homeowners.
In addition, many lenders would rather restructure loans than go through foreclosures in this struggling market. Mortgage restructuring provides a solution that all parties are happy with – you get to stay in your home, and lenders still get their money.
On average, restructuring a mortgage takes about 30 days.
When you work with us, we assign a dedicated loan processor to your case who will serve as your main point of contact. You can also register for online access to get updates about the status of your case at any time.
Results vary from case to case. Both the lender and investor follow mandated government guidelines or use in-house modification programs to improve the mortgage’s affordability, but everyone has a different financial situation. Regardless, our entire company will fight to get you the best results possible!
We 100% stand behind the quality and accuracy of our work. Our Compliance department works tirelessly to review your file and ensure you are accepted into the correct program to find the relief you need.
We will also assign a dedicated loan processor to your case who will always be available for you. They will serve as your primary point of contact throughout the process and can answer any questions. We also strive for transparency, so we give you online access to view the status of your case at any time.
Time and again, governments have proven to be ineffective. Banks provide their funding, and in turn, they protect the bank’s interest. They will not fight for you and instead, serve as a re-direct for homeowners to get real help. Homeowners often miss out on savings they are legally entitled to as governments merely create an illusion that they are providing professional help.
No! Mortgage restructures do not impact your credit score nor require equity.
Yes! Temporary forbearance programs are just that – temporary. Once those programs end, homeowners must return to their original mortgage payments. We are here to help, so our team can help you find a permanent solution to improve your loan terms for the remainder of your mortgage.
After you receive acceptance into a specific program, one of our Compliance Officers will discuss the rest of the process in-depth with you and put it in writing. You can expect our Underwriting, Processing, and Legal departments to collaborate and build your case by further researching your financial situation and audits. They will ensure that your case complies with all state and federal laws, guidelines, and regulations to avoid application denial.
This is not an exhaustive list of the services we provide, but it should give you a better idea of what to expect. At the end of the day, we will do everything in our power to help and fight for our clients.
Absolutely! Relief programs do not only cover delinquent homeowners or those enrolled in forbearance programs. People qualify for mortgage restructuring based on a variety of other factors that can help build a strong case.
Mortgage restructuring programs are a lot like other COVID-19 federal relief programs. Many people in the US received stimulus checks even though they were not financially struggling because of the pandemic. This program established qualifying criteria, and anyone who met the guidelines received the funds. Mortgage restructuring programs work the same way, and our Compliance department will help determine what you are eligible for.
Job loss or reduced income
COVID-19-related hardships
Forbearance
Interest rate of 3% or higher
Negative equity
Medical bills
Illness
Failed business ventures
Relocating for a job
Death
Divorce or separation
Military duty
Property damage (from a natural or unnatural disaster)
In many cases, high interest rates or payments that create a reasonable fear of falling behind are enough to qualify. Everybody’s situation is different, so we recommend scheduling a consultation with our team of experts to see if you qualify.
If you’re ready to discuss your options or have more questions, book your free consultation today!
*There’s no obligation or cost to speak to one of our seasoned counselors. You’ll leave your consultation aware of all your options to help you start planning your next steps.
You Have 24/7 Online Access to Your Case
You Have 24/7 Online Access to Your Case
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